De best mogelijke technische ondersteuning door onze experts. In geval van pech kun je altijd rekenen op de geweldige service van TeamFFWD door jouw wielen te laten repareren tegen een speciale "crash replacement" prijs.
Hebben jouw wielen professionele service nodig van een van onze experts? Dit is wat je moet doen:
1. Welke service hebben jouw wielen nodig?
Vul het onderstaande service aanvraagformulier in, onze experts controleren je aanvraag en nemen contact op met instructies of verdiepende vragen.
2. Stuur jouw wielen naar ons op
- Demonteer de banden en/of de cassette (verstuur de wielen altijd zonder banden, cassette en snelspanners). - Verpak de wielen in een stevige doos (bij voorkeur de originele verzenddoos), print de e-mail uitwisseling uit en voeg deze bij de zending van de wielen die je naar ons toestuurt. - Verstuur de doos met de wielen naar ons adres: Gasthuisdijk 12, 8041 AG Zwolle, Nederland. - FFWD is niet aansprakelijk voor schade en/of vermissing van de wielen of accessoires, in welke vorm dan ook.
3. Zodra we de wielen ontvangen hebben gaan we direct aan de slag!
Je ontvangt zo snel mogelijk van ons een prijsopgave met de eventuele kosten en na goedkeuring wordt de reparatie uitgevoerd.
4. We gaan er alles aan doen dat jij binnen enkele dagen weer de weg op kan!
Nadat we jouw wielen weer naar jou verzonden hebben, zul je deze meestal de volgende dag alweer thuis ontvangen. Maak je fiets weer rijklaar en geniet van de volgende rit!
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